• Visa in Europe

    Learn more about our business in Europe.

  • Visa in Europe

    Learn more about our business in Europe.

  • Visa in Europe

    Learn more about our business in Europe.

  • Visa in Europe

    Learn more about our business in Europe.

Visa Europe Board

debbie hewitt

Debbie Hewitt (MBE) joined Visa Europe Limited as an Independent Non-Executive in August 2017 and became Non-Executive Chair in July 2018. She is also currently Non-Executive Chair of Comparethemarket, and The Football Association., which includes Chairing the UEFA Men’s Euros 2028. Debbie became the first elected female British Vice President of World Governing Football Body FIFA Council in 2023.

Debbie’s executive career was spent at RAC plc where she was Group Managing Director and prior to that she was in retail management with Marks & Spencer. She holds an MBA (distinction) from Bath University, was awarded the MBE for services to Business and the Public Sector in 2011, is a Fellow of the Chartered Institute of Personnel Development (FCIPD) and was made a Chartered Companion (Chartered CCIPD) in 2021. In 2022 she was awarded the Honorary Degree Doctor of Business Administration by Nottingham Trent University, in recognition of her significant contribution to Business and the Public Sector and in2024, was awarded an Honorary Fellowship by London Business School for achieving outstanding distinction in business, commerce and public affairs. She was the first female MD of RAC plc in its 125 year history and is the first female Chair of the Football Association in its history. In 2021, she was included in the Vogue 25 – British Vogue’s annual list of the UK’s most influential women.


Policy & Regulation

The European Commission announced new regulations designed to safeguard consumer financial data. New regulations require an additional security step for some online purchases. More purchases will require the added layer of security known as two-factor authentication for consumers to confirm their identity.

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Self-assessment

In November 2024, Visa Europe published its updated self-assessment against the Principles for Financial Market Infrastructures (PFMI). The point of the assessment is 13 November 2024.

The PFMIs are internationally agreed standards published by the Committee on Payments and Market Infrastructures (CPMI) and the International Organisation of Securities Commissions (IOSCO) in April 2012. They are a part of a set of standards that the international community considers essential to strengthening and preserving financial stability.

Visa Europe as a Recognised Payment System has undertaken the self-assessment against the principles that apply to payment systems.

You can download a PDF version of the document here.

A closeup of a shopper using the Visa card on her phone to make a contactless payment at a terminal.

Corporate Responsibility

Helping people and businesses in our markets to prosper in a global economy.

As a trusted brand in payments, Visa has a tremendous opportunity and responsibility to use our business to connect the world— enabling economic growth and strengthening economies while also helping improve lives and create a better world.

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Two people working on 1040 tax form on tablet

Diversity & Inclusion

Visa believes that everyone has the right to be treated with dignity and respect in the workplace irrespective of race, nationality, ethnic origin, religion, belief, sex, sexual orientation, sexual identity including gender reassignment, pregnancy or maternity, age, disability, marriage and civil partnership, and/or any characteristics protected in any of our markets.

Women in Finance Charter

In our mission to be an inclusive and balanced organisation, Visa in Europe signed the Women in Finance Charter in 2018. The Charter reflects the UK government’s aspiration to see gender balance at all levels across financial services firms.

By signing the Charter Visa in Europe pledges to promote gender diversity by:

  • having one member of our senior executive team who is responsible and accountable for gender diversity and inclusion;
  • setting internal targets for gender diversity in our senior management;
  • publishing progress annually against these targets in reports on our website;
  • having an intention to ensure the pay of the senior executive team is linked to delivery against these internal targets on gender diversity.

As part of the Charter, Visa committed to the following three-year targets in September 2022.

  • A target of 36.5% of women in senior management by 2025.
  • A target of 42.5% of women across Europe by 2025.

As of 31 July, 36.5% of our European Visa senior managers were women (met target) and 43.2% of our overall population were women across Europe (exceeded target).  Furthermore, at the end of July, 50% of our executive leadership level (SVP+) were also women.

Given that we met/exceeded the targets a year early, we are setting a new three-year target.  We are committing to the following gender diversity targets:

  • A target of 37.5% of women in senior management by September 2027.
  • A target of 45% of women across Europe by September 2027.

Visa believes in empowering and advancing the careers of all women leaders.  We will continue to remain committed to driving gender diversity progress and meeting our goals, and continue to focus on recruitment, retention, engagement, development and career activities going forward.

Read our Women in Finance Charter Report


Code of Conduct

From 9 June 2016 we are required to operate separated scheme and processing activities for our European business, to ensure compliance with European regulatory requirements under the IFR.