How do I set up Visa with Android Pay?
Simply download the Android Pay app from the Google Play Store. If you already have a Visa card linked to your Google account simply link that card to the Android Pay app by confirming a few details, or link to a new Visa card - it’s as simple as snapping a picture.
Where can I use Android Pay?
Android Pay can be used to touch and pay wherever Visa contactless payment is accepted – all you need to do is look for the Contactless Symbol on any point of sale terminal.
There are already more than 3m contactless terminals where you can use Android Pay in Europe, with over 400,000 places accepting contactless in the UK.
When using apps on your Android device, you can also pay with Android Pay anywhere you see the ‘Buy with Android Pay’ button.
How do I use Android Pay to make contactless payments?
You can use Android Pay anywhere you see the contactless symbol:
You don't have to open the Android Pay app to make a contactless payment using your NFC phone; - just follow these steps:
- Wake up your phone
- Hold the back of your phone against the contactless payment terminal
Note - From time to time when sending payments through Android Pay, you may be prompted to unlock your device (using your device passcode / pattern or fingerprint) and to hold your phone to the contactless payment terminal for a second time, in order to complete your payment (this is used as an additional security measure)
Can I use Android Pay on the Transport for London network?
Yes. On the tube, buses, trams, DLR, London Overground, TfL Rail and most National Rail services in London.
To ensure you touch in/out quickly and easily you need to get your phone ready before you board a bus or tram, and as you approach the ticket gates:
- Wake up your phone
- Touch your phone to the yellow card reader
- Always use the same card / device to avoid maximum fares and to benefit from capping
- Make sure your battery has enough charge to complete your journey
- For more information about using Android Pay on TfL services please visit www.tfl.gov.uk
What happens if my phone is lost or stolen?
Android Device Manager allows you to find, lock, and erase your phone. Also, you can simply search “Find my phone” and Google will show you where it is on a map.
Since your Visa card information is never stored on the phone when you use Android Pay, there’s no need to cancel your physical card if your phone is lost or stolen.
What is the Virtual Account Number in Android Pay?
Visa works with your bank to assign a unique virtual account number that’s used when you make payments through Android Pay, meaning your underlying card details are never shared with your payment. Think of this Virtual Account Number (payment token) as a digital substitute for your Visa card.
How secure is Android Pay?
When you add your Visa card to Android Pay, we work with your bank to assign a payment token (labelled as a Virtual Account Number in Android Pay), as a substitute for your physical card details, it’s this token that is used to send and process payments through Android Pay. This means your name and full card details are never shown in the app and never shared with the retailer.
In order to use Android Pay, we require that you set up a secure Android device lock (this can be a passcode, pattern or fingerprint).
What are higher value payments?
Mobile payment services such as Android Pay can be used for payments over the £30 contactless threshold, with a growing number of UK retailers supporting what we call ‘high value’ mobile contactless payment – which involve you verifying yourself using your passcode, fingerprint or pattern, which is entered on your device.
These cardholder verification methods add an additional layer of security for peace of mind, and act in much the same way as when you use 'Chip & PIN' to secure payments made in store with your Visa card.