With the Visa Corporate card, you can reduce costs for travel and entertainment, consolidate spending information, streamline expense reporting, monitor employee spending compliance and analyze preferred vendors.
Take the hassle out of expenses.
Employees can pay for hotels, meals and rental cars—as well as have access to cash at ATMs—without using personal funds or company advances.
Analyze spend data by categories such as expense type and Merchant Category Code, and monitor employee compliance with your business's travel policies.
Visa tools help your organization work smarter.
The Visa Corporate card comes with benefits built in.
Receive auto coverage for damage due to collision or theft. To activate the coverage, complete the entire rental transaction with your covered Visa card and decline the rental company's collision damage waiver (CDW) coverage if offered by the auto rental company. Available to all Visa Commercial and Visa Corporate cards.
When you use your covered Visa Card to reserve and pay for your entire auto rental, you can be covered for damage to the rental vehicle that results from a collision or theft.
Decline the CDW coverage offered to you at the rental agency, and make sure your name is listed as the primary renter on the auto rental contract. Any additional drivers must also be listed on the auto rental agreement. You’ll also want to be sure that you rent a “covered vehicle” – for example, trucks and luxury cars are not covered.
Collect your documents (auto rental agreement, rental dates, etc.), and go to www.eclaimsline.com or call 1-800 348-8472 . If outside the U.S. call one of our toll-free numbers to file a claim or get your questions answered.
Please keep in mind that you will want to read the full terms and conditions for further details including restrictions, limitations, and exclusions or check with your card issuer for a copy of your Guide to Benefits, as benefit configuration may vary.
Q: What do I need to do when reserving a rental car to be eligible for coverage?
A: You must secure and charge the rental in full on the covered card and you must decline the Collision or Loss Damage Waiver at the rental agency. For personal cards, the name embossed on the card must be listed as the primary renter on the Rental Agreement, and all authorized drivers must be listed on the Rental Agreement. You also must follow all of the terms and conditions of the Rental Agreement.
Q: How does the benefit work for domestic auto rentals?
A: For domestic rentals this benefit covers the rental vehicle for physical damage, vandalism, and theft. Coverage does not apply to lost or stolen personal belongings, injury to anyone, medical expenses, or personal liability. You may rent the vehicle for up to 15 consecutive days per contract. And you must report damages to Card Benefit Services within 45 days of the incident. Coverage is supplemental to and excess of your personal automobile insurance.
Q: How does the benefit work for international auto rentals?
A: For international rentals this benefit is primary, and covers the rental vehicle for physical damage, vandalism, and theft. Coverage does not apply to lost or stolen personal belongings, injury to anyone, medical expenses, or personal liability. You may rent the vehicle for up to 31 consecutive days per contract. And you must report damages to Card Benefit Services within 45 days of the incident. Coverage is not available in Jamaica, Ireland, or Israel. It is not available where it is prohibited by law or by individual merchants, or is in violation of the territory terms of the rental agreement.
Please note: Regulations vary outside the United States, so we recommend that you check with your auto rental company before you travel to make sure this benefit will apply.
If you happen to be renting a vehicle in Australia, New Zealand, Costa Rica, or Italy, please note: often the purchase of a minimum level of collision damage coverage is mandated in these countries. In that case, your benefit is supplemental to that required coverage.
Q: I see that for domestic rentals this coverage is considered “secondary” – what does that mean?
A: “Secondary coverage” means that if you have other insurance that covers the theft or damage, the other coverage gets applied to the loss first, and this benefit helps to reimburse you for what’s left over (e.g. the deductible portion of your personal automobile insurance and any unreimbursed portion of valid administrative and loss-of-use charges imposed by the rental car company, as well as reasonable towing charges resulting from covered theft or damage of the rental vehicle while it is your responsibility.)
If you do not have other insurance that covers this theft or damage, then this benefit is considered primary, and will reimburse you for the covered theft or damage as well as valid administrative and loss-of-use charges imposed by the auto rental company and reasonable towing charges that occur while you are responsible for the rental vehicle.
Q: What kinds of vehicles are covered? Not covered?
A: Covered vehicles include economy through luxury class automobiles, vans that do not seat more than 8 passengers including the driver; SUV’s only when driven on-road. All other vehicles are excluded including trucks, cargo vans and expensive vehicles.
Q: What do I have to know in the event I have to file a claim?
A: You are responsible for gathering the necessary documentation to complete your claim. Please note that you must sign and return your claim form (or if you prefer file online) within 90 days of the date of incident regardless of whether you have received any other required documentation. All documents must be submitted within 365 days of the incident. The required documents are listed on the claim form, and include:
Please note: This benefit is available on all Visa cards.
Product and service information at your fingertips
Cardholder Inquiry Service provides customer phone support for general inquiries and provides product or service information to all Visa cardholders.
Benefit at a glance
How it works
Cardholder Inquiry Service provides customer phone support for general inquiries and provides product/service information for Visa cardholders. Visa Global Customer Care Services team provides information regarding general account or card benefit questions.
Have a lost, stolen or damaged card? Need emergency cash?
Visa credit cardholders can get an emergency cash advance or a card replacement within one business day—or even within 24 hours in some cases—after approval. We’ll block your card (if the card number is known) and connect you to your Financial Institution/Bank. Visa can also work with your Bank to expedite the replacement of your card and ship it globally within 24 to 72 hours. Alternatively in case of emergency, we can also arrange a wire cash transfer to your local Western Union within 2 hours of approval from your Bank.
How do I get emergency cash?
A Visa Global Customer Care Services associate (1-800-847-2911 or call one of our global toll-free numbers) will work with you and your financial institution for approval and Visa will arrange a convenient location for you to collect the emergency cash.
How do I get my card replaced?
If your card is lost or stolen, a Visa Global Customer Care Services associate (1-800-847-2911 or call one of our global toll-free numbers) will work with you and your financial institution for approval and Visa will arrange direct delivery of your card to you or a collection location will be identified.
Please note: This benefit is available on all Visa cards.
Assistance is a phone call away
Enjoy peace of mind knowing that if your Visa card is ever lost or stolen, assistance is only a phone call away.
Call Visa Global Customer Care Services at 1-800-847-2911 (within the U.S. or Canada) if your card has been lost or stolen.
Call anytime for Travel or Emergency Assistance, available for covered Visa cardholders from anywhere in the world.
When you are traveling or working anywhere in the world, your covered Visa Card gets you access to a multilingual call center—24 hours a day, 365 days a year—to help get the assistance you need. Covered Visa cardholders, their spouses and dependent children under 22 years of age or under who are traveling with them can call a dedicated toll-free number in the United States, or call collect when traveling abroad. Keep in mind this program provides assistance only. Cardholders are responsible for the cost of any services received.
The following services are offered:
Call 1-800-992-6029 (Outside the U.S. call one of our toll free numbers) to get your questions answered. This benefit is provided on a best-effort basis, and may not be available due to problems of time, distance, or location.
Please keep in mind that you will want to read the full terms and conditions for further details including restrictions, limitations, and exclusions or check with your card issuer for a copy of your Guide to Benefits.
