Terms and Conditions

  1. PARTICIPATION

    1. By entering this Visa UK 2017 “Olympic Winter Games PyeongChang 2018” Contactless Competition (the “Competition”) you agree to be bound by these terms and conditions (“Terms”).
    2. The Competition is open to legal United Kingdom (excluding Northern Ireland) residents who are aged 18 years or over. Employees and their immediate families (parents, spouse, children, siblings, grandparents and grandchildren) of Visa, and anyone (including the Promoter's agents and suppliers) professionally connected with the Competition are not eligible to enter.
    3. Entrants must hold their own valid Visa contactless card at the time of entry (a “Contactless Card”) and make a valid Visa contactless payment (“Visa Contactless Payment”) with a Contactless Card being either a Visa debit, credit or prepaid card issued in the UK or a Visa corporate or commercial card. Entrants must be individuals, not corporate entities, and entrants using Visa corporate or commercial cards must obtain their employer's permission before entering into this Competition. Entrants are responsible for their Visa Contactless Payments and any terms and conditions with their card provider or bank. Entrants are responsible for any tax liabilities that arise in respect of their participation in this Competition and the receipt of any Prize under this Competition.
    4. The Promoter reserves the right to seek verification that an entry was eligible and validate the winning entry to award the prize under these Terms. If, in the Promoter’s reasonable opinion, a winner is found to be ineligible, the Promoter reserves the right to award their prize to another entrant and to require the return of any prize already awarded, at its sole discretion and such winner will be disqualified.
    5. There will be 3 (three) winners of a trip for two to The Winter Olympics. There will be 5 (five) winners of a £500 Visa prepaid card. One winner of a £500 Visa prepaid card will be selected each week of the Competition Period.
    6. The competition opens at 10:00am (GMT) on 1st November 2017 (the “Opening Time”) and the closing time for receipt of entries is at 23:59pm (GMT) on 10th December 2017 (the “Closing Time”).
    7. For the purposes of this Competition, the period between the Opening Time and the Closing Time for the Draw shall be referred to as the “Competition Period”.
  2. ENTRY

    1. To enter the Competition, entrants must make a valid Visa Contactless Payment during the Competition Period and complete one (1) of the entry methods detailed in Clause 11.
    2. A valid Contactless Payment must be made for each entry and each Visa Contactless Payment may only be used for a single entry to this Competition, irrespective of the mechanism of entry.
    3. Entrants must supply proof that they made a Visa Contactless Payment “Proof of Purchase”: The Promoter will only accept proof of purchase for a Visa Contactless Payment made from the start date of the Competition Period up to (and including) the date of entry as valid. Photos of paper receipts or a photo of the relevant section of a bank statement showing a Visa Contactless Payment are the only acceptable Proof of Purchase.
    4. There are three (3) ways of entering this Competition as follows:

      1. Entry via Facebook (“Facebook Entry”)
      2. Entry via Instagram (“Instagram Entry”)
      3. Entry via Website (“Website Entry”)

      (i) Entry via Facebook

      After making a valid Visa Contactless Payment during the Competition Period, the entrant can enter via Facebook by doing the following:

      • Log in to their Facebook account or sign up for free at https://www.facebook.com (if they do not already have an account); and
      • Abide by Facebook Terms of Service (which can be found at: https://www.facebook.com/legal/terms) and
      • Submit the competition entry form on one of the relevant “Visa UK Win a trip to Olympic Winter Games PyeongChang 2018” posts on the VisaUK page ensuring all details are filled in. Details required are: name, email address and country.

      (ii) Entry via Instagram

      After making a valid Visa Contactless Payment during the Competition Period, the entrant can enter via Instagram by doing the following:

      • Log in to their Instagram account or sign up for free at https://www.instagram.com (if they do not already have an account); and
      • Abide by Instagram Terms of Service (which can be found at: http://instagram.com/about/legal/terms
      • Submit the competition entry form on one of the relevant “Visa UK Win a trip to Olympic Winter Games PyeongChang 2018” posts on the VisaUK page ensuring all details are filled in. Details required are: name, email address and country.

      (iii) Entry via Website

      After making a valid Visa Contactless Payment during the Competition Period, the entrant can enter via the Visa UK website by doing the following:

      • Visit the Visa UK Olympic Winter Games PyeongChang 2018 webpage at https://www.visa.co.uk/olympics and
      • Submit the competition entry form titled “Visa UK Win a trip to Olympic Winter Games PyeongChang 2018” Details required are: first and last names, email address, country and confirmation that the entrant has accepted these Terms.
    5. There is a maximum of 1 entry per day, per person regardless of entry method. Across the promotional period there is a maximum of 5 entries per person.
    6. All entries must be made by the person entering the Competition. Anyone trying to circumvent this rule by using alternative details will be disqualified from this Competition. Bulk entries made from trade, consumer groups or third parties will not be accepted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified and any Prize award will be void. Syndicated entries or those made using methods such as a computer macro, script or the use of automated devices or processes are not allowed and all such entries will be disqualified and any Prize won will be null and void. In the event that the Competition is subject to any form of multiple entry activity or other abuse, either as described above or by way of other mechanisms, the Promoter reserves the right to include additional fields on the entry page of the Competition’s website. Such added fields will only require entrants to provide verification information that they are obliged to retain under these Terms to claim any Prize.
    7. Entries made by anyone found to be using multiple accounts for the purpose of entering this Competition will be disqualified.
  3. COMPETITION AND WINNER NOTIFICATION

    1. Upon expiry of the Competition Period a draw will be held on 11/12/17. Three (3) Winners will be selected at random from all eligible entries on Facebook, Instagram and website to receive a Main Prize. Incomplete entries and entries which do not satisfy the requirements of these Terms will be disqualified and will not be counted.
    2. At the end of each week for five weeks, One (1) Winner will be selected at random from all eligible entries on Facebook, Instagram and website between the Opening Time and the time of the relevant weekly draw. A weekly draw will take place each Tuesday within the Competition Period at 23:59. All entries to date will be valid except previous weekly winners of a Secondary Prize. For the avoidance of doubt all winners of a Secondary Prize will all be entered into the draw for the Main Prize along with other valid entries. Incomplete entries and entries which do not satisfy the requirements of these Terms will be disqualified and will not be counted. Five (5) separate Winners in total will be selected over the course of five weeks to receive a Secondary Prize.
    3. Potential winners will be drawn at random using a secure, independently verified computer-based programme under independent supervision.
    4. The Winners will be notified (“Notification”) of their potential win (subject to verification) by the Promoter via email (“Notification Email”) within 48 hours of them being selected in accordance with clause 15 and 16. Potential winners will require a valid email address and be a UK resident. Entrants who have not won will not receive notification that they have not won.
    5. The Winner’s response to the Notification Email claiming their Prize must be received within 10 days of the date of Notification. The Notification shall be deemed to be received by the Winner on the date and at the time that it has been sent by the Promoter. The Winners of the Main Prize must provide names of the two (2) people to accept the trip.
    6. If any Winner:

      a) is not able, for any reason, to accept or claim a Prize;
      b) cannot be contacted at the end of the 10 day Notification period;
      c) does not respond to the Promoter’s request for confirmation of that Winner’s postal address within 10 days of the Winner confirming acceptance of the Prize;
      d) in respect of the Main Prize does not respond to the Promoter’s request to complete the form giving the travellers details within 10 days of the Winner confirming acceptance of the Prize; or
      e) is selected as the winner of an additional Secondary Prize, having already been selected as a winner for a Secondary Prize; or
      f) does not provide a complete form where the evidence of Proof of Purchase can be substantiated in accordance with these Terms within 10 days of the Winner confirming acceptance of the Prize;
    7. The Promoter reserves the right to seek verification of eligibility to enter and receive a Prize under these Terms. If, in the Promoter’s reasonable opinion, a Winner is found to be ineligible for any reason, the Promoter reserves the right to disqualify such Winner and award their Prize to another entrant (in accordance with the procedure outlined in Section C), and to require the return of any Prize already awarded, at its sole discretion.
    8. In the event that the Promoter decides (in accordance with these Terms) that the Prize will be awarded to substitute Winner(s), such substitute Winner(s) will receive a Notification in accordance with clause 18. The substitute Winner must complete the claim within 10 days of receiving Notification.
  4. PRIZES

    1. This competition includes a Main Prize and a Secondary Prize (“Prizes”).
    2. There are three (3) 5 day / 4 night trips to the Olympic Winter Games PyeongChang 2018 to be won at the end of the promotion (“Main Prizes”) from the pool of entrants from the Website Entry, Instagram Entry and Facebook Entry.
    3. During the Competition Period there are 5 x £500 Visa Prepaid contactless cards to be won in total (“Secondary Prizes” and each a “Secondary Prize”). Each week during the Promotional Period there is one Secondary Prize to be won from the pool of entrants from the Website Entry, Instagram Entry and Facebook Entry.
  5. MAIN PRIZE

    Three (3) Winners will receive a 4-night trip for two (2) people to Olympic Winter Games PyeongChang 2018 arriving in Seoul on February 18th and departing on February 22nd including:

    • Return economy class flights departing from a London airport (Domestic transfers are not included)
    • 4 pairs of Olympic Games pre-selected event tickets (Tickets to be distributed on arrival)
    • Deluxe 4* hotel accommodation – one double occupancy room. 2 nights at the SEAMARQ Gangwondo and 2 nights at the Four Seasons in Seoul.
    • Daily breakfast & some meals
    • All scheduled ground transportation
    • Visa prepaid card of $400
    • Visa event team support staff
    • Visa Olympic-themed merchandise

    The Prize is as described above and no cash or alternative Prize is available. The Prize is non-transferrable and non-refundable. Exclusions are the following but not limited to:

    • Daily lunch and dinner, any meal, event and/or activity outside of the programmes schedule
    • any transportation outside of scheduled events and activity
    • on-site translation services
    • athlete appearances
    • guest travel insurance
    • hotel incidental costs (EG phone, mini-bar, laundry)
    • any applicable taxes.
    • Tourist entry visas and passports are the responsibility of guests to arrange; guests to contact local embassies for further details on entry requirements.

    Visa or the prize fulfilment provider will accept no responsibility for hotels / tours / transport companies etc. being withdrawn or amended. In the event of this, we will endeavour to offer a suitable alternative.

  6. SECONDARY PRIZES

    Five (5) Winners will receive a Visa prepaid card to the value of £500.

    The Prize is as described above and no cash or alternative Prize is available. The Prize is non-transferrable and non-refundable.
  7. LIMITATIONS OF LIABILITY

    1. So far as is permitted by law, the Promoter and its associated companies and agents exclude responsibility and all liabilities arising from:
      i. any postponement or cancellation of the Competition;
      ii. any changes to, supply of (including, without limitation, the Prize which does not reach the intended recipient), cancellation of or use of the Prize; and/or
      iii. any act or default of any third-party supplier;
      iv. any act or default by a Winner or their guest (including, without limitation, not providing Visa with the travel information in the required time frames, unacceptable travel documents (including, but not limited to passports and travel visas) missed flights and transfers, resulting in the Winner or their guest being unable to activate the prize and/ or any elements of it) which are beyond the Promoter’s reasonable control, including (without limitation) communications failure with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this Competition, inaccessibility, unavailability or any kind of failure of the internet, any relevant website, mobile phone network, any software, any hardware or any combination thereof. The Promoter will not be held liable to any participant for any fraud committed by any third party, the performance of any contractual or other obligations of any third parties associated with the Prize nor for any events beyond its control.
    2. The Promoter accepts no responsibility for entries not received, not delivered, incomplete, indecipherable, or not in accordance with the entry instructions. No responsibility will be accepted for any entries that are delayed or that are unable to be sent due to lack of network coverage, operator error, or for any other reasons beyond its control. Promoter must receive an entry for it to be valid – proof of sending entries will not constitute deemed entry.
    3. Winter Olympic Games PyeongChang 2018 is not responsible for the administration of the promotion or the fulfilment of any prizes.
    4. Nothing in these Terms in any way limit the Promoter (or any other person or organisation’s) liability for (i) fraud, or (ii) death or personal injury caused by its own negligence.
  8. GENERAL

    1. The Promoter's decision is final and binding in all matters relating to the Competition.
    2. The Promoter reserves (in its sole discretion and so far as is legally permissible) the right to verify, using all reasonable means available to it, whether an entrant is eligible and/or whether a winning entry is valid. If there is any reason to believe that there has been a breach of these Terms or of the spirit of the Competition, the Promoter may, at its sole discretion, refuse to accept an entry and, if necessary, re-allocate any Prize won in accordance with the procedure outlined at –Section C.
    3. Participants hereby represent and warrant that each Entry they submit to the Competition complies with these Terms, and: (a) is their original work; (b) has not previously been submitted in any competition or other Competition and has not won an award or prize of any kind; (c) does not contain any use of the names, likenesses, photographs, or other identifying elements, in whole or in part, of any person, living, or dead without permission (proof of which must be provided to Visa upon request); (d) does not include trademarks, logos, or copyright protected material which belongs to third parties without permission from the owner (including, but not limited to, company names, music, photographs, motion picture or television programme clips or audio tracks, works of art, or images published on or in websites, television, movies, or other media); (e) is not subject to any third party agreements, and the Promotor will not be required to pay or incur any sums to any person or entity as a result of its use (as set out in these Terms) or the exploitation of the idea or video or rights therein; (f) does not defame, misrepresent, or contain disparaging remarks or any other content which could adversely affect the name, reputation or goodwill of the Promotor or any other individuals and/or entities, the determination of which shall remain in the sole discretion of Visa; (g) does not contain pornographic or sexual content, hateful or content of any kind (including racism, sexism, etc.), content which promotes violence or harm to another living creature or any other offensive, obscene or inappropriate content, the determination of which shall remain in the sole discretion of the Promotor; (h) does not include threats of any kind or that intimidate, harass, or bully anyone, or invade the privacy of any person, the determination of which shall remain in the sole discretion of the Promotor; (i) does not violate any applicable local state, provincial, national or international law or include any content that would encourage or provide instructions for a criminal offence; (j) does not feature, refer to, or mention any brands competing with the Promotor; (k) does not contain any known virus, trojan horse, worm, trapdoor or similar software that may in any way infect or affect any of the Promotor’s hardware or software systems; and (l) complies with any content guidelines made available by the Promotor in relation to the Competition.
    4. The Winner, by accepting his/her Prize, consent to the Promoter (in its sole discretion) publishing his/her name, county, photograph and any statements made by or attributed to him/her in relation to the Prize or Competition on the www.visa.co.uk website and in any print, Instagram @VisaUK, Visa Facebook page, point of sale or other public relations materials related to the Competition for advertising and publicity purposes, without additional remuneration. The Promoter may require the Competition Winner to provide this consent in writing to the Promoter prior to receiving their Prize.
    5. Participants will retain copyright in their Entries but by entering the Competition hereby grant the Promotor and its agents an irrevocable, worldwide, royalty-free, perpetual license to edit, alter, store, publish, sub-license and use each Entry, or any part(s) thereof, in any media (including without limitation on the Website, on www.visa.co.uk, in media belonging to third parties or otherwise) for Competitional, publicity and commercial purposes and/or to exploit or adapt any of the ideas contained within it, regardless of whether or not the Entry wins a prize (although nothing in these Terms or otherwise obliges Visa to use such materials in any way), in each case without any obligation on Visa (or other entity) to give any payment or acknowledgement to the participant. This licence is granted on an exclusive basis: by entering, the participant confirms they have not granted any rights in any element(s) of their Entry to any third party and will not do so, other than as necessary under Facebook's standard terms. Participants also hereby irrevocably and unconditionally waive any and all moral and similar rights vesting in their Entries and undertake to execute all such documents as are reasonably required by Visa to perfect or confirm the rights granted in these Terms.
    6. The name and county of the Winner may be obtained by sending a self-addressed stamped envelope to Visa UK Winter Olympic Games PyeongChang 2018 competition, Bright Blue Day, Parkway House, 26 Avenue Road, Bournemouth, BH2 5SL
    7. The Promoter reserves the right to terminate or temporarily suspend this Competition in the event of technical or other difficulties that might compromise its integrity but will always endeavour to minimise the effect on participants.
    8. In administering this Competition, the Promoter may collect personal information from entrants. The Promoter will comply with its obligations under the Data Protection Act 1998 and other applicable data privacy laws and it will only use entrants' information for the purposes of the administration of this Competition and in accordance with Visa Europe's Privacy Policy and any preferences expressed by entrants during the Competition entry process. Please see Visa Europe’s Privacy Policy at http://www.visaeurope.com/en/site_services/privacy.aspx for more details.
    9. In the event of unforeseen circumstances outside its reasonable control, and where circumstances make this unavoidable, the Promoter reserves the right to modify these Terms prior to the closing date.
    10. Facebook and Instagram are not liable for anything arising out of this Competition and shall not be liable for any loss or damage whatsoever which is suffered or sustained as a result of participation in the Competition or acceptance of a Prize.
    11. This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram. By entering this promotion you release Facebook and Instagram from any action or claim arising out of the promotion.
    12. Visa Europe Services LLC (other than in respect of any liability for negligence causing death or personal injury) are not liable for anything arising out of this Competition and shall not be liable for any loss or damage whatsoever which is suffered or sustained as a result of participation in the Competition or acceptance of the Prize.
    13. This Competition, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Competition.

The Promoter is: Visa Europe Services LLC. 1 Sheldon Square, London W2 6TT

© Copyright Visa Europe 2017. All rights reserved. Company Branch Number: BR007632.