Visa with Samsung Pay

Enjoy the freedom of mobile
payments on the go

Visa with Samsung Pay allows you to pay with your Visa card from participating banks, using selected Samsung devices^* to pay for in-store and in-app purchases. Visa with Samsung Pay works wherever Visa contactless is accepted at over 400,000 places around the UK. The convenience of Visa is in your palm, even if your wallet isn’t.

^* Available with participating banks and compatible with selected Samsung devices.

How it works

Get the app

Available from the Samsung Galaxy Apps store

Download Here

Add your Visa card

It’s as simple as using your phone’s camera to scan in your card from the Samsung Pay app.

Make a purchase

Launch Samsung Pay with a simple swipe up from the bottom edge of your screen and authorise your payment securely with your fingerprint or iris scanner*. Place your device close to the contactless terminal to pay.

Shop how you want

Simple

Launch with a simple swipe up from the bottom edge of your screen, authorise with your fingerprint, iris scanner*, or pin and tap to pay.

Secure

Multiple security levels, with fingerprint authorisation, tokenisation and Samsung Knox – keep your bank details private and protected.

Here

Visa with Samsung Pay works with existing contactless terminals, meaning it’s accepted almost everywhere^† you can tap a contactless bankcard.

Where you can shop

There are over 400,000 places across the UK that now welcome Visa contactless payments

FAQs

Samsung Pay is a secure and simple way to make mobile payments with select Samsung Galaxy phones, and it works almost anywhere you can use a contactless card.^*

^* Samsung Pay is available with participating payment networks, banks and merchants and is only compatible with selected cards and Samsung devices.

Samsung Pay is currently available with Samsung Galaxy S6, S6 edge^*, S7, S7 edge, S8, S8+.

^* Available on Samsung Galaxy S6 and S6 edge devices which have the Android Nougat 7.0 software update

Samsung Pay allows you to make payments from your Samsung devices in-store (at virtually any terminal where contactless cards are accepted).

In addition to payment, you can also enjoy the following:

You can upload your loyalty cards at selected merchants in the UK, accumulate and redeem points
You can set up a card as a ‘transport card’ to use on TfL services. This option means you don’t even need to wake your phone or verify with a fingerprint, iris scanner or PIN – simply touch the middle section of your phone against the card reader^*

^* Compatible with London buses, the Tube, London Trams, DLR, London Overground, TfL Rail, Emirates Air Line, River Bus and most National Rail services in London.

Samsung Pay uses Near Field Communication (NFC) to make contactless mobile payments.

Samsung Pay works virtually anywhere you can tap your contactless card.

You can download Samsung Pay from the Samsung Galaxy Apps store.

Please check your card issuer’s policies for transactions in foreign countries. If you can use your card in the country you are travelling to, you should be able to use Samsung Pay to make your payment.

Start by either swiping-up from the home button or opening the Samsung Pay app from your home screen.
Next, select the card you want to pay with.
You can authenticate by fingerprint, iris scanner (available on S8/S8+ phones), or pin. Hover your phone about 2-4 cm over the card reader where you’d usually tap your physical card to complete the transaction.
If you prefer, you can set up Samsung Pay to use a PIN or iris scanner* instead of your fingerprint for verification.

When paying with Samsung Pay you will receive a receipt for your purchases just as you would with a physical card. You will receive a notification confirmation about your transaction, but you will not receive a separate physical or digital receipt from Samsung Pay.

All purchases made through Samsung Pay can be returned according to the store’s policies. If you return an item paid for through Samsung Pay, the store may require you to hover your phone over the NFC reader to complete the return.

An active internet connection is not required to make in-store purchases, but your phone should connect to the internet at least once per day to ensure that Samsung Pay stays up to date and remains active. You can perform several authentications/transactions during a period without internet access, after which your phone will need an internet connection before additional authentications will process. Samsung Pay does require an active internet connection to activate the app or add a new card.

Simply open the app and tap on a card to see all the Samsung Pay transactions made with that card. Additionally, a push notification with transaction details will be sent to your phone after each Samsung Pay purchase. Note: Push notifications require an active internet connection.

No, the card displayed in Samsung Pay will not always exactly match your physical card.

The key points to look for are:

The Card Issuer
The Card Network

The cards on Samsung Pay are digital copies of your physical cards. If you lose your physical card and then receive a replacement card from your bank or financial institution, you should delete the original card from Samsung Pay and replace it with the information from your new physical card.

Yes, disabling Samsung Pay or deleting a card from it only disables the card from your Samsung Pay. It does not deactivate or affect If you wish to disable your physical card, please contact your card issuer for assistance.

The last card you viewed in Samsung Pay will automatically appear as your default card the next time you open the app. However, you can go to settings to select a default card. Finally, you can always swipe between all the cards you have added and select a different card before making a purchase.

Cards can be easily added to Samsung Pay by using your phone’s camera to scan in your card’s information, or by manually inputting the card information yourself. Then, depending on your bank or financial institution policies, Samsung Pay will prompt you to verify your identity through a bank app, a text message, an email, or a phone call.

You can add up to 10 payment cards using Samsung Pay. Both credit cards and debit cards can be added. You can add up to 300 loyalty cards.

Yes, however, the total number of phones you can add a card to may vary. Please contact your card issuer for more details on the number of phones that you can add your card to.

When I attempt to add a card to Samsung Pay, a message is telling me that it cannot "provision" my card.

We suggest contacting the card issuer for further information. Not all cards are eligible for use with Samsung Pay. Additionally, there may be other requirements for your account to approve provisioning a card with Samsung Pay. Only your card issuer will have these details.

Yes, as long as you have an active connection to the internet. However, if you are attempting to add a new card while outside the country you may have difficulty unless your phone has a SIM card installed and an active cellular connection due to security precautions.

Yes, as long as you have an active connection to the internet. However, attempting to add and activate a card while you are outside the United Kingdom may require you to contact your bank.

Samsung Pay uses Tokenization and Samsung KNOX to secure your payment information. Additionally, your fingerprint or a 4-digit PIN is required to authorize in-store purchases.

On the new Galaxy S8 and S8+, you can also use iris scanning^* technology to keep your transactions secure.

Samsung Pay uses network tokenization technology that replaces your real card details with a dynamic digital token that is transmitted instead of your physical card’s number. So your transactions remain secure, and your shopping stays safe.

Samsung KNOX scans to see if your phone is secure, and disables Samsung Pay if your phone is compromised in order to protect your payment information. Samsung Knox also includes a security design whereby highly sensitive operations an information, such as fingerprint and payment information, are kept on a separate computer chip known as a “secure environment.” Normal applications or malware have no access to the information inside it.

No, Samsung Pay does not store your personal /payment information on a Samsung server or on your phone. Samsung Pay does not change the way your payment information is stored or handled when you make purchases. Your payment information will continue to be managed by your card network and bank or financial institution. Only a device-specific token, which is used to replace your sensitive payment information, is stored temporarily on your phone.

If your phone is lost or stolen, you can use Samsung’s Find My Mobile service to find it. The cards and payment information on Samsung Pay will remain safe and secure, but you also have the option of disabling cards remotely.

No, Samsung Pay does not have access to your bank accounts.

No. A hard reset of your phone or “restoring factory default settings” will delete all cards added to your phone.

Samsung Pay allows all merchants with NFC (contactless) payment terminal to accept mobile payments without upgrading their existing payment terminals.

Samsung Pay allows you to make 5 attempts to unlock the application by authenticating with their fingerprint, PIN or (on the Samsung S8/S8+) iris scanner*. After 5 attempts, the device then requests a security password (also 5 attempts). Thereafter, using an incorrect security password locks the phone for 30 seconds. The process is repeated 20 times (each block is longer) and then all data is deleted.

Corporate cards are currently not in scope. Please contact your issuer for any questions.

It depends on each issuing bank, but as a general rule 15 min.

Can I pay values higher than £30? Depends on the merchant systems.

Same as the purchase process.

Please talk to your card network and bank or financial institution.

Upload your card (instructions). When at the till, select the card and select Tap to Use. Samsung Pay will start transmitting the bar code or QR code and you should place the phone screen in front of the merchant reader. In the rare event that the merchant reader cannot read the screen, in most cases you can provide them with the membership number.

The redemption of points or credits is done by the merchant systems after you have scanned your loyalty card on Samsung Pay. The process is the same as if you have swiped your membership card. Loyalty cards are subject to merchant terms and conditions.

If you have questions or require assistance getting the most from Samsung Pay on your Galaxy smartphone, please visit Samsung.com/uk or call from the UK: 0330 7267729

Please contact your card issuer for assistance regarding the use of your card with Samsung Pay.

Find out more about using Visa with Samsung Pay here

^† Available with participating banks and compatible with selected Samsung devices.

^* Available on Samsung Galaxy S8 and S8+