Research retailers
Is the retailer you’re visiting one you know and trust? Make sure you do some research to find out how other customers have experienced their brand.
Visa’s secure technology helps keep your payments safe.
Visa helps to protect your payments from online fraud. Using the latest security and online card payment technology.
Whatever you’re buying, pay online with confidence and stay protected with Visa.
How to stay safe while you shop online
Paying online should be quick, simple and secure. From handbags to holidays, here are some tips to help you make safer online purchases.*
Make sure the website is secure
Check the website URL to make sure it begins with ‘https://’ as the ‘s’ means that it’s a secure connection, always be wary of websites which do not have this.
Keep your software updated
Technology companies work hard to keep you safe with constant updates that give protection to whatever threats are out there. Keep your software updated with the latest virus protection.
Use strong passwords
Keep your password lengthy and make sure you use a range of letters, numbers and symbols where you can. This makes it harder for scammers and thieves to steal your information online.
Know your rights
Make sure you understand what you’re entitled to and what you can do if something does go wrong when making an online card payment.
Keep your wits about you
Make sure that whenever you’re paying online, you’re always looking out for signs that your details and payments are protected as you make purchases.
*Visa’s recommendations on this webpage are provided for informational purposes only and should not be relied upon for marketing, legal, regulatory or other advice. Any recommendations should be independently evaluated in light of your specific needs and any applicable laws and regulations. Visa is not responsible for your use of the recommendations, or other information, including errors of any kind, contained in this document.
Learn more about staying protected when paying online
Fast, convenient, protected online payments
Using the latest security and online card payment technology, our purpose is to ensure that your online payments are quick, simple and secure at all times.
Staying secure doesn’t mean less freedom, choice or convenience. In fact, security and speed come together when you use Visa Click to Pay. It’s the easier way to pay online, letting you skip the forms at the checkout and buy faster with one click wherever you see the Click to Pay icon. Wherever your passion takes you, pay online with confidence and stay protected with Visa.
Secure online payment solutions
Visa helps protect your payments from online fraud using the latest security and online card payment technology. You always have protection when using your Visa card online, with the peace of mind knowing that we’re here for you if things do go wrong.
Verified by Visa
Verified by Visa helps ensure that payments are made by the rightful account holder, using technology and personalisation to make paying online even more secure.
Chargeback
If you’ve used your Visa card to buy something online that hasn’t turned out as you expected, or at all, you may be able to get your money back through a chargeback, if the seller won’t refund you.
Zero Liability Policy
We guarantee that you won’t be held responsible for unauthorised charges, or charges you did not approve, made with your account or account information.1
A card for everyone
Choose from a huge variety of Visa cards, Visa debit - linked to your bank account, Visa credit, Visa Business and Visa Prepaid.
Feel protected with Visa
Visa gives you the freedom to pay the way that suits you, and with cutting-edge payment security you're protected from fraud, loss and theft as standard.
A new layer of security
Using a new security measure, strong customer authentication, adds another layer of protection to using your Visa card and may change your payment methods for both online and in store.
1Replacement funds are provided on a provisional basis and may be withheld, delayed, limited, or rescinded due to gross negligence or fraud, delay in reporting unauthorised use, investigation and verification of claim, or account standing and history. Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.